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Web Real-Time Communication Market by Product Type, by Vertical (IT & Telecom, Media & Entertainment, BFSI, Retail and Consumer Goods, Public Sector & Education, Healthcare, Transportation & Logistics, Others), and by Region - Global Forecast to 2020

$4,650.00

Report Published By: MarketsandMarkets
Publication Date : Mar-16
No. Of Pages: 150

“The web real-time communication market is projected to grow at a CAGR of 50.9% during the forecast period”
The global web real-time communication market is projected to grow from USD 569.2 million in 2015 to USD 4.45 billion by 2020, at a CAGR of 50.9% during the forecast period. In the recent years, WebRTC has emerged as a standard for audio and video communication across different industry verticals. WebRTC provides a simple way for SMBs to shift from traditional communication solutions to modern user-centric business communication. It helps them attract new customers and businesses through data centers and ‘click-to-call’ services. WebRTC is also rapidly expanding its capabilities beyond audio/video conferencing to industry-specific applications and services.
“The healthcare sector is expected to grow at the highest CAGR during the forecast period”
The healthcare industry vertical is projected to grow at the highest CAGR from 2015 to 2020, owing to the increasing adoption of WebRTC solutions and rapid deployment of endpoint management solutions. In addition to this, the increasing demand for WebRTC-enabled healthcare services, such as telehealth, M-Health, E-health, and other advanced medical services across North America and Europe has further influenced the growth of the WebRTC market in the healthcare sector.
“Asia-Pacific accounts for the highest adoption and implementation of WebRTC solutions”
The web real-time communication market in the Asia-pacific region is projected to grow at the highest CAGR during the forecast period. This growth is mainly attributed to the increasing deployment of WebRTC solutions and services across India, China, Japan, South Korea, and Australia.
Break-up of profile of primary participants in the report is given below:

• By Company Type – Tier 1 – 40%, Tier 2 – 35% and Tier 3 – 25%
• By Designation – C level – 28%, Director level – 43%, Manager Level – 29%
• By Region – North America - 46%, Europe – 31%, Asia-Pacific – 15%, RoW – 8%

Various key players operating in the web real-time communication market are listed below:
1. Avaya Inc.
2. Cisco Systems, Inc.
3. Polycom
4. Oracle Corporation
5. TokBox Inc.
6. AT&T Inc.
7. Genband
8. Plivo
9. Twilio
10. Quobis

The report will help the market leaders/new entrants/end users in this market in the following ways:
1. The report provides in-depth analysis and comprehensive view of the total market and closest approximation about global numbers and segmentation across product types, verticals, and regions.
2. The report provides analysis about stategies followed by top players to grab market share and insights to understand market dynamics, comprising key market drivers, restraints, challenges, and opportunities.
3. The report will help various stakeholders to understand competitive landscape, products & services offered, and recent developments, such as new product launches, contracts/agreements, and mergers & acquisitions.

TABLE OF CONTENTS

1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 MARKET SCOPE 15
1.3.1 MARKETS COVERED 16
1.3.2 YEARS CONSIDERED FOR THE STUDY 16
1.4 CURRENCY 17
1.5 STAKEHOLDERS 17
2 RESEARCH METHODOLOGY 18
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 19
2.1.1.1 Key data from secondary sources 19
2.1.2 PRIMARY DATA 20
2.1.2.1 Key data taken from primary sources 20
2.1.2.2 Key industry insights 21
2.1.2.3 Breakdown of primary interviews 21
2.2 MARKET SIZE ESTIMATION 22
2.2.1 BOTTOM-UP APPROACH 22
2.2.2 TOP-DOWN APPROACH 23
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 24
2.4 ASSUMPTIONS 25
3 EXECUTIVE SUMMARY 26
4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE OPPORTUNITIES IN THE WEB REAL-TIME COMMUNICATION MARKET 29
4.2 WEB REAL-TIME COMMUNICATION MARKET, BY PRODUCT TYPE 29
4.3 WEB REAL-TIME COMMUNICATION MARKET, BY REGION AND BY VERTICAL 30
4.4 WEB REAL-TIME COMMUNICATION MARKET POTENTIAL 30
4.5 WEB REAL-TIME COMMUNICATION REGIONAL MARKETS 31
4.6 WEB REAL-TIME COMMUNICATION LIFECYCLE ANALYSIS, BY REGION 2015 32

5 MARKET OVERVIEW 33
5.1 INTRODUCTION 34
5.2 MARKET EVOLUTION 34
5.3 MARKET SEGMENTATION 35
5.3.1 BY PRODUCT TYPE 35
5.3.2 BY SOLUTION 35
5.3.3 BY SERVICE 36
5.3.4 BY VERTICAL 36
5.3.5 BY REGION 37
5.4 MARKET DYNAMICS 37
5.4.1 DRIVERS 38
5.4.1.1 Webification of communication 38
5.4.1.2 Secure & robust communication systems 38
5.4.1.3 Increasing demand of WebRTC solutions from SMBs 38
5.4.2 RESTRAINTS 38
5.4.2.1 WebRTC standards are still in the developmental phase 38
5.4.2.2 Lack of awareness 38
5.4.2.3 Lack of universal support 39
5.4.3 OPPORTUNITIES 39
5.4.3.1 Emergence of BYOD and Enterprise Mobility 39
5.4.3.2 Untapped or less explored markets 39
5.4.3.3 Understanding the WebRTC needs of organizations 39
5.4.4 CHALLENGES 39
5.4.4.1 Interoperability across varied browsers 39
5.4.4.2 Technology realization 39
6 INDUSTRY TRENDS 40
6.1 INTRODUCTION 40
6.2 VALUE CHAIN 40
6.3 PORTER’S FIVE FORCES ANALYSIS 41
6.3.1 THREAT OF NEW ENTRANTS 42
6.3.2 THREAT OF SUBSTITUTES 42
6.3.3 BARGAINING POWER OF SUPPLIERS 43
6.3.4 BARGAINING POWER OF BUYERS 43
6.3.5 INTENSITY OF COMPETITIVE RIVALRY 44
6.4 STRATEGIC BENCHMARKING 44
6.4.1 PRODUCT ENHANCEMENT AND EXPANSION 44
6.4.2 PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, ACQUISITIONS,
AND COLLABORATIONS 45

7 WEB REAL-TIME COMMUNICATION MARKET, BY PRODUCT TYPE 46
7.1 INTRODUCTION 47
7.2 SOLUTION 48
7.3 VOICE CALLING & CONFERENCING 50
7.4 MESSAGING & FILE SHARING 50
7.5 VIDEO CALLING & CONFERENCING 51
7.6 OTHERS 52
7.7 SERVICE 52
7.8 IMPLEMENTATION & INTEGRATION SERVICES 54
7.9 CONSULTING SERVICES 55
7.10 OTHER SERVICES 55
8 WEB REAL-TIME COMMUNICATION MARKET, BY VERTICAL 56
8.1 INTRODUCTION 57
8.2 IT & TELECOM 58
8.3 MEDIA & ENTERTAINMENT 59
8.4 BFSI 59
8.5 RETAIL AND CONSUMER GOODS 60
8.6 PUBLIC SECTOR & EDUCATION 61
8.7 HEALTHCARE 61
8.8 TRANSPORTATION & LOGISTICS 62
8.9 OTHERS 63
9 GEOGRAPHIC ANALYSIS 64
9.1 INTRODUCTION 65
9.2 NORTH AMERICA 67
9.3 EUROPE 74
9.4 ASIA-PACIFIC 81
9.5 LATIN AMERICA 88
9.6 MIDDLE EAST & AFRICA 95
10 COMPETITIVE LANDSCAPE 103
10.1 OVERVIEW 103
10.2 COMPETITIVE SITUATION AND TRENDS 104
10.3 MERGERS & ACQUISITIONS 105
10.4 PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS 106
10.5 NEW PRODUCT LAUNCHES 107
10.6 EXPANSIONS 108

11 COMPANY PROFILES 109
(Company at a Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments)*
11.1 INTRODUCTION 109
11.2 AVAYA INC. 110
11.3 CISCO SYSTEMS, INC. 113
11.4 POLYCOM 116
11.5 ORACLE CORPORATION 119
11.6 TOKBOX INC. 122
11.7 AT&T INC. 124
11.8 GENBAND 126
11.9 PLIVO 128
11.10 TWILIO 130
11.11 QUOBIS 132
11.12 APIDAZE 134
*Details on company at a glance, recent financials, products & services, strategies & insights, & recent developments might not be captured in case of unlisted companies.
12 KEY INNOVATORS 136
12.1 GOOGLE INC. 136
12.1.1 BUSINESS OVERVIEW 136
12.1.2 PUSH FOR WEBRTC 136
12.2 HUAWEI TECHNOLOGIES CO. LTD. 136
12.2.1 BUSINESS OVERVIEW 136
12.2.2 PUSH FOR WEBRTC 136
12.3 TEMASYS 137
12.3.1 BUSINESS OVERVIEW 137
12.3.2 PUSH FOR WEBRTC 137
12.4 PEER5, INC. ? 137
12.4.1 BUSINESS OVERVIEW 137
12.4.2 PUSH FOR WEBRTC 137
12.5 VIDYO, INC. ? 138
12.5.1 BUSINESS OVERVIEW 138
12.5.2 PUSH FOR WEBRTC 138
13 APPENDIX 139
13.1 MORE DEVELOPMENTS 139
13.1.1 NEW PRODUCT LAUNCHES 139
13.1.2 MERGERS & ACQUISITIONS 140
13.2 INSIGHTS OF INDUSTRY EXPERTS 141
13.3 DISCUSSION GUIDE 142
13.4 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 146
13.5 AVAILABLE CUSTOMIZATIONS 148
13.6 RELATED REPORTS 148
LIST OF TABLES

TABLE 1 GLOBAL WEB REAL-TIME COMMUNICATION MARKET SIZE AND GROWTH RATE, 2013-2020 (USD MILLION, Y-O-Y %) 26
TABLE 2 WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE,
2013-2020 (USD MILLION) 47
TABLE 3 SOLUTION: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 48
TABLE 4 WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 49
TABLE 5 VOICE CALLING & CONFERENCING: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 50
TABLE 6 MESSAGING & FILE SHARING: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY REGION, 2013-2020 (USD MILLION) 51
TABLE 7 VIDEO CALLING & CONFERENCING: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 51
TABLE 8 OTHERS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 52
TABLE 9 SERVICE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 53
TABLE 10 WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE,
2013-2020 (USD MILLION) 54
TABLE 11 IMPLEMENTATION & INTEGRATION SERVICES: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 54
TABLE 12 CONSULTING SERVICES: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY REGION, 2013-2020 (USD MILLION) 55
TABLE 13 OTHER SERVICES: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 55
TABLE 14 WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL,
2013-2020 (USD MILLION) 57
TABLE 15 IT & TELECOM: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 58
TABLE 16 MEDIA & ENTERTAINMENT: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY REGION, 2013-2020 (USD MILLION) 59
TABLE 17 BFSI: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 60
TABLE 18 RETAIL AND CONSUMER GOODS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 60
TABLE 19 PUBLIC SECTOR & EDUCATION: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY REGION, 2013-2020 (USD MILLION) 61
TABLE 20 HEALTHCARE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 62
TABLE 21 TRANSPORTATION & LOGISTICS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 62
TABLE 22 OTHERS: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 63
TABLE 23 WEB REAL-TIME COMMUNICATION MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 65
TABLE 24 NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013–2020 (USD MILLION) 69
TABLE 25 NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY PRODUCT TYPE, 2013–2020 (USD MILLION) 69
TABLE 26 NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013–2020 (USD MILLION) 70
TABLE 27 MESSAGING & FILE SHARING: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 70
TABLE 28 VOICE CALLING & CONFERENCING: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 71
TABLE 29 VIDEO CALLING & CONFERENCING: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 71
TABLE 30 OTHER SOLUTIONS: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 72
TABLE 31 NORTH AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013–2020 (USD MILLION) 72
TABLE 32 IMPLEMENTATION & INTEGRATION SERVICES: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 73
TABLE 33 CONSULTING SERVICES: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 73
TABLE 34 OTHER SERVICES: NORTH AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 74
TABLE 35 EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL,
2013–2020 (USD MILLION) 76
TABLE 36 EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013–2020 (USD MILLION) 76
TABLE 37 EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION,
2013–2020 (USD MILLION) 77
TABLE 38 MESSAGING & FILE SHARING SOLUTIONS: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 77
TABLE 39 VOICE CALLING & CONFERENCING: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 78
TABLE 40 VIDEO CALLING & CONFERENCING: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 78
TABLE 41 OTHER SOLUTIONS: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY VERTICAL, 2013-2020 (USD MILLION) 79
TABLE 42 EUROPE: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE,
2013–2020 (USD MILLION) 79
TABLE 43 IMPLEMENTATION & INTEGRATION SERVICES: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 80
TABLE 44 CONSULTING SERVICES: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 80
TABLE 45 OTHERS SERVICES: EUROPE WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY VERTICAL, 2013-2020 (USD MILLION) 81
TABLE 46 ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL,
2013–2020 (USD MILLION) 83
TABLE 47 ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY PRODUCT TYPE, 2013–2020 (USD MILLION) 83
TABLE 48 ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013–2020 (USD MILLION) 84
TABLE 49 MESSAGING & FILE SHARING: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 84
TABLE 50 VOICE CALLING & CONFERENCING: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 85
TABLE 51 VIDEO CALLING & CONFERENCING: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 85
TABLE 52 OTHER SOLUTIONS: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 86
TABLE 53 ASIA-PACIFIC: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE,
2013–2020 (USD MILLION) 86
TABLE 54 IMPLEMENTATION & INTEGRATION SERVICES: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 87
TABLE 55 CONSULTING SERVICES: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 87
TABLE 56 OTHERS SERVICES: ASIA-PACIFIC WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 88
TABLE 57 LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013–2020 (USD MILLION) 90
TABLE 58 LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY PRODUCT TYPE, 2013–2020 (USD MILLION) 90
TABLE 59 LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SOLUTION, 2013–2020 (USD MILLION) 91
TABLE 60 MESSAGING & FILE SHARING: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 91
TABLE 61 VOICE CALLING & CONFERENCING: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 92
TABLE 62 VIDEO CALLING & CONFERENCING: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 92
TABLE 63 OTHER SOLUTIONS: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 93
TABLE 64 LATIN AMERICA: WEB REAL-TIME COMMUNICATION MARKET SIZE, BY SERVICE, 2013–2020 (USD MILLION) 93
TABLE 65 IMPLEMENTATION & INTEGRATION SERVICES: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 94
TABLE 66 CONSULTING SERVICES: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 94
TABLE 67 OTHERS SERVICES: LATIN AMERICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 95
TABLE 68 MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY VERTICAL, 2013–2020 (USD MILLION) 97
TABLE 69 MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY PRODUCT TYPE, 2013–2020 (USD MILLION) 97
TABLE 70 MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY SOLUTION, 2013–2020 (USD MILLION) 98
TABLE 71 MESSAGING & FILE SHARING: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 98
TABLE 72 VOICE CALLING & CONFERENCING: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 99
TABLE 73 VIDEO CALLING & CONFERENCING: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 99
TABLE 74 OTHER SOLUTIONS: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 100
TABLE 75 MIDDLE EAST & AFRICA: WEB REAL-TIME COMMUNICATION MARKET SIZE,
BY SERVICE, 2013–2020 (USD MILLION) 100
TABLE 76 IMPLEMENTATION & INTEGRATION SERVICES: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 101
TABLE 77 CONSULTING SERVICES: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 101
TABLE 78 OTHER SERVICES: MIDDLE EAST & AFRICA WEB REAL-TIME COMMUNICATION MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 102
TABLE 79 MERGERS & ACQUISITIONS, 2012–2015 105
TABLE 80 PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS,
2014–2015 106
TABLE 81 NEW PRODUCT LAUNCHES, 2014–2015 107
TABLE 82 EXPANSIONS, 2014-2015 108
TABLE 83 NEW PRODUCT LAUNCHES, 2013-2014 139
TABLE 84 MERGERS & ACQUISITIONS, 2011-2012 140

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