Cart 0

MarketsandMarkets

North America IT Services Market- Global Forecast to 2021

$5,650.00

Report Published By: MarketsandMarkets
Publication Date : Jan-17
No. Of Pages: 155

Increasing adoption of cloud services by enterprises is driving the North America IT services market”
The North America IT services market size is expected to grow from USD 175.2 million in 2016 to USD 261.5 million by 2021, at a Compound Annual Growth Rate (CAGR) of 8.3%. The significant rise in digital data has influenced enterprises to shift towards cloud services and thus has led the adoption of IT services. The market is being driven by factors, such as growing trend of big data & analytics, increased IT spending, and growing interest of small and medium-sized enterprises in adopting IT services.
“Managed services is expected to grow fastest in the North America IT services market”
The managed services segment offers outsourced IT services to meet the IT demands for industries operating in different verticals. The managed services segment is likely to witness considerable growth in the coming years, owing to the companies’ increasing emphasis on core activities and outsourcing of end-to-end IT solutions.
“Canada is expected to experience extensive growth opportunities in the next few years”
Canada is expected to represent potential opportunities for North America IT services market. This can be majorly attributed to the growth in the IT sector and the increasing adoption of digital technologies by enterprises in the country. Enterprises’ inclination towards IT technologies, such as mobility, cloud services, and data analytics are likely to influence the adoption of North America IT services market in the country in the coming years.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up profile of the primary participants is as follows:
• By Company: Tier 1 – 36%, Tier 2 – 21%, and Tier 3 – 43%
• By Designation: C-level – 75%, Director level – 15%, and Others – 10%
• By Region: North America – 70%, Europe – 15%, and APAC – 15%
The IT services segment comprises the major vendors, such as IBM Corporation, HP Enterprise, Accenture PLC, Infosys, Wipro Limited, Cognizant Technology Solutions Corporation, HCL Technologies Limited, Oracle, Tata Consultancy Services, Tech Mahindra, Fujitsu, Capgemini, NTT Data, Hitachi Consulting, Unisys Corporation, Dimension Data, Nokia Networks, Ericsson, and Huawei Technologies Limited.
?
Research Coverage:
The report includes in-depth competitive analysis of these key players in the North America IT services market, with their company profiles, recent developments, and key market strategies. The research report segments the North America IT services market by type, deployment type, organization size, business function, and vertical.
Reasons to buy the Report
The North America IT services market has been segmented on the basis of types, deployment types, organization size, business functions, and verticals. The report is expected to help the market leaders/new entrants in this market in the following ways:
1. The report segments the North America IT services market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments. The market numbers are further split across different verticals and regions.
2. The report helps the stakeholders understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report is expected to help stakeholders to better understand the competitors and gain more insights to better their position in businesses. There is a separate section on competitive landscape, including competitor ecosystem and mergers & acquisitions. Besides, there are company profiles of 13 players offering services in this market. In this section, the market internals are provided that can put them ahead of the competitors. The report also covers a list of three key innovators in the market.

TABLE OF CONTENTS

1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 MARKET SCOPE 16
1.3.1 MARKETS COVERED 16
1.3.2 YEARS CONSIDERED FOR THE STUDY 17
1.4 CURRENCY 17
1.5 LIMITATIONS 17
1.6 STAKEHOLDERS 17
2 RESEARCH METHODOLOGY 18
2.1 INTRODUCTION 18
2.1.1 SECONDARY DATA 19
2.1.1.1 Key data from secondary sources 19
2.1.2 PRIMARY DATA 20
2.1.2.1 Key data from primary sources 20
2.1.2.2 Key industry insights 21
2.1.2.3 Breakdown of primaries 21
2.2 MARKET SIZE ESTIMATION 22
2.2.1 BOTTOM-UP APPROACH 22
2.2.2 TOP-DOWN APPROACH 23
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 24
2.4 RESEARCH ASSUMPTIONS 25
3 EXECUTIVE SUMMARY 26
4 PREMIUM INSIGHTS 28
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE NORTH AMERICA IT SERVICES MARKET 28
4.2 NORTH AMERICA IT SERVICES MARKET SNAPSHOT: BY SERVICE TYPE, 2016–2021 28
4.3 NORTH AMERICA IT SERVICES MARKET SNAPSHOT: BY DEPLOYMENT TYPE, 2016–2021 29
4.4 NORTH AMERICA IT SERVICES MARKET SNAPSHOT: BY VERTICAL AND BUSINESS FUNCTION, 2016 29
5 MARKET OVERVIEW 31
5.1 INTRODUCTION 32
5.2 MARKET EVOLUTION 32

5.3 MARKET SEGMENTATION 33
5.3.1 BY SERVICE TYPE 33
5.3.2 BY BUSINESS FUNCTION 33
5.3.3 BY ORGANIZATION SIZE 34
5.3.4 BY DEPLOYMENT TYPE 34
5.3.5 BY VERTICAL 35
5.4 MARKET DYNAMICS 36
5.4.1 DRIVERS 36
5.4.1.1 Increasing popularity of cloud services 36
5.4.1.2 Growing ICT spend and rising adoption of IT services among SMBs 37
5.4.2 RESTRAINTS 37
5.4.2.1 Concern over privacy and security 37
5.4.2.2 Doubts related to efficiency and effectiveness of IT services 37
5.4.3 OPPORTUNITIES 38
5.4.3.1 Rising demand for system integrators 38
5.4.3.2 Potential opportunities in exploring next-generation IT technology in BFSI and healthcare sectors 38
5.4.4 CHALLENGES 38
5.4.4.1 Less professionals with latest technological expertise 38
5.4.4.2 Complexities involved with the integration of third-party IT infrastructure with that of the organization 39
6 INDUSTRY TRENDS 40
6.1 INTRODUCTION 40
6.2 VALUE CHAIN ANALYSIS 40
6.3 STRATEGIC BENCHMARKING 41
7 TECHNOLOGY INNOVATION, SOCIAL, MOBILITY, ANALYTICS, AND CLOUD 42
7.1 INTRODUCTION 43
7.2 SOCIAL, MOBILITY, ANALYTICS, AND CLOUD 43
7.3 RECENT INNOVATIONS 43
8 NORTH AMERICA IT SERVICES MARKET ANALYSIS, BY SERVICE TYPE 45
8.1 INTRODUCTION 46
8.2 PROFESSIONAL SERVICES 47
8.2.1 SYSTEM INTEGRATION 49
8.2.1.1 Application integration 50
8.2.1.1.1 Application development 51
8.2.1.1.2 Application testing 51
8.2.1.1.3 Application lifecycle management 52
8.2.1.2 Infrastructure integration 52
8.2.1.2.1 Data center 53
8.2.1.2.2 Security 53
8.2.1.2.3 Mobility 54
8.2.1.2.4 Network 54
8.2.1.2.5 Others (communication and information management) 54
8.2.2 TRAINING AND EDUCATION 54
8.2.3 CONSULTING 54
8.3 MANAGED SERVICES 55
8.3.1 MANAGED SECURITY 56
8.3.2 MANAGED DATA CENTER 56
8.3.3 MANAGED NETWORK 56
8.3.4 MANAGED MOBILITY 56
8.3.5 OTHERS (MANAGED COMMUNICATION AND INFORMATION) 57
8.4 TELECOM SERVICES 57
9 NORTH AMERICA IT SERVICES MARKET ANALYSIS, BY ORGANIZATION SIZE 58
9.1 INTRODUCTION 59
9.2 SMALL AND MEDIUM BUSINESSES 59
9.3 ENTERPRISES 59
10 NORTH AMERICA IT SERVICES MARKET ANALYSIS, BY DEPLOYMENT TYPE 61
10.1 INTRODUCTION 62
10.2 ON-PREMISES 63
10.3 CLOUD 63
11 NORTH AMERICA IT SERVICES MARKET ANALYSIS, BY BUSINESS FUNCTION 64
11.1 INTRODUCTION 65
11.2 FINANCE AND ACCOUNTING 66
11.3 HUMAN RESOURCES 67
11.4 SALES AND MARKETING 67
11.5 SUPPLY CHAIN MANAGEMENT 68
11.6 OPERATIONS AND SUPPORT 68
11.7 MANUFACTURING 69
12 NORTH AMERICA IT SERVICES MARKET ANALYSIS, BY VERTICAL 70
12.1 INTRODUCTION 71
12.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 72
12.3 MEDIA AND ENTERTAINMENT 73
12.4 GOVERNMENT AND DEFENSE 73
12.5 COMMUNICATION AND TECHNOLOGY 74
12.6 CONSUMER GOODS AND RETAIL 74
12.7 HEALTHCARE 75
12.8 OTHERS 75
?
13 COMPETITIVE LANDSCAPE 76
13.1 OVERVIEW 76
13.2 NORTH AMERICA IT SERVICES MARKET: MNM VENDOR-DIVE COMPARISON 77
13.3 COMPETITIVE SITUATIONS AND TRENDS 80
13.3.1 NEW PRODUCT LAUNCHES/UPGRADATION 81
13.3.2 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 82
13.3.3 MERGERS AND ACQUISITIONS 84
13.3.4 EXPANSIONS 84
14 COMPANY PROFILES 85
14.1 INTRODUCTION 85
(Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, Ratio Analysis, MnM View)*
14.2 HEWLETT PACKARD ENTERPRISE 86
14.3 ACCENTURE PLC 89
14.4 COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION 92
14.5 WIPRO LIMITED 95
14.6 HCL TECHNOLOGIES LIMITED 98
14.7 INFOSYS 102
14.8 IBM CORPORATION 106
14.9 ORACLE CORPORATION 110
14.10 TATA CONSULTANCY SERVICES 114
14.11 TECH MAHINDRA 119
14.12 FUJITSU 124
14.13 CAPGEMINI 127
14.14 ERICSSON 130
14.15 HUAWEI TECHNOLOGIES CO. LTD. 133
14.16 NOKIA NETWORKS 136
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
15 KEY INNOVATORS 138
15.1 DIMENSION DATA 138
15.2 UNISYS CORPORATION 140
15.3 HITACHI CONSULTING CORPORATION 142
?
16 APPENDIX 144
16.1 INDUSTRY EXCERPTS 144
16.2 DISCUSSION GUIDE 145
16.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 149
16.4 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 151
16.5 AVAILABLE CUSTOMIZATIONS 152
16.6 RELATED REPORTS 152
16.7 AUTHOR DETAILS 153
LIST OF TABLES

TABLE 1 NORTH AMERICA IT SERVICES MARKET SIZE GROWTH RATE,
2014–2021 (USD BILLION, Y-O-Y %) 27
TABLE 2 RECENT DEVELOPMENTS IN SMAC TECHNOLOGIES, 2014–2021 44
TABLE 3 NORTH AMERICA IT SERVICES MARKET SIZE, BY SERVICE TYPE,
2014–2021 (USD BILLION) 46
TABLE 4 SERVICES: NORTH AMERICA IT SERVICES MARKET SIZE, BY COUNTRY,
2014–2021 (USD BILLION) 47
TABLE 5 PROFESSIONAL SERVICES: NORTH AMERICA IT SERVICES MARKET SIZE, BY TYPE, 2014–2021 (USD BILLION) 48
TABLE 6 UNITED STATES: PROFESSIONAL SERVICES MARKET SIZE, BY TYPE,
2014–2021 (USD BILLION) 48
TABLE 7 SYSTEM INTEGRATION MARKET SIZE, BY TYPE, 2014–2021 (USD BILLION) 49
TABLE 8 UNITED STATES: SYSTEM INTEGRATION MARKET SIZE, BY TYPE,
2014–2021 (USD BILLION) 50
TABLE 9 APPLICATION INTEGRATION MARKET SIZE, BY TYPE, 2014–2021 (USD BILLION) 51
TABLE 10 UNITED STATES: APPLICATION INTEGRATION MARKET SIZE, BY TYPE,
2014–2021 (USD BILLION) 51
TABLE 11 INFRASTRUCTURE INTEGRATION: NORTH AMERICA IT SERVICES MARKET SIZE,
BY TYPE, 2014–2021 (USD BILLION) 53
TABLE 12 UNITED STATES: INFRASTRUCTURE INTEGRATION MARKET SIZE, BY TYPE,
2014–2021 (USD BILLION) 53
TABLE 13 MANAGED SERVICES: NORTH AMERICA IT SERVICES MARKET SIZE, BY TYPE, 2014–2021 (USD BILLION) 55
TABLE 14 UNITED STATES: MANAGED SERVICES MARKET SIZE, BY TYPE,
2014–2021 (USD BILLION) 56
TABLE 15 NORTH AMERICA IT SERVICES MARKET SIZE, BY ORGANIZATION SIZE,
2014–2021 (USD BILLION) 60
TABLE 16 UNITED STATES: NORTH AMERICA IT SERVICES MARKET, BY ORGANIZATION SIZE, 2014–2021 (USD MILLION) 60
TABLE 17 NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE,
2014–2021 (USD BILLION) 62
TABLE 18 UNITED STATES: NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 63
TABLE 19 NORTH AMERICA IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION,
2014–2021 (USD BILLION) 65
TABLE 20 UNITED STATES: NORTH AMERICA IT SERVICES MARKET SIZE, BY BUSINESS FUNCTION, 2014–2021 (USD BILLION) 66
TABLE 21 FINANCE AND ACCOUNTING: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 66
TABLE 22 HUMAN RESOURCES: NORTH AMERICA IT MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 67
TABLE 23 SALES AND MARKETING: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 67
TABLE 24 SUPPLY CHAIN MANAGEMENT: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 68
TABLE 25 OPERATIONS AND SUPPORT: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 68
TABLE 26 MANUFACTURING: NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 69
TABLE 27 NORTH AMERICA IT SERVICES MARKET SIZE, BY VERTICAL,
2014–2021 (USD BILLION) 71
TABLE 28 UNITED STATES: NORTH AMERICA IT SERVICES MARKET SIZE, BY VERTICAL, 2014–2021 (USD BILLION) 72
TABLE 29 BANKING, FINANCIAL SERVICES, AND INSURANCE: NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 72
TABLE 30 MEDIA AND ENTERTAINMENT: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 73
TABLE 31 GOVERNMENT AND DEFENSE: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 73
TABLE 32 COMMUNICATION AND TECHNOLOGY: NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 74
TABLE 33 CONSUMER GOODS AND RETAIL: NORTH AMERICA IT SERVICES MARKET SIZE,
BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 74
TABLE 34 HEALTHCARE: NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 75
TABLE 35 OTHERS: NORTH AMERICA IT SERVICES MARKET SIZE, BY DEPLOYMENT TYPE, 2014–2021 (USD BILLION) 75
TABLE 36 NEW PRODUCT LAUNCHES, 2015–2016 81
TABLE 37 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2014–2016 82
TABLE 38 MERGERS AND ACQUISITIONS, 2015–2016 84
TABLE 39 EXPANSIONS, 2016 84

* indicates required information

* indicates required information


Share this Product


More from this collection